Privacy Policy

Privacy Policy for Austin Historical

Effective Date: May 28, 2025

At Austin Historical (https://austinhistorical.com), your privacy is a top priority. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights related to that data.

1. Who We Are

Austin Historical is a historic window and door restoration company headquartered in Orlando, Florida. If you have any questions about this policy or our data practices, contact us at:

Email: info@austinhistorical.com
Phone: (800) 611-2601
 Mailing Address: 2113 S Division Ave, Orlando, FL 32805

2. What Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Name, phone number, email address, and address (if submitted via contact or estimate forms)

  • IP address, browser type, device data, location (via cookies and analytics)

  • SMS opt-ins and communication preferences (if applicable)

  • Pages visited, time spent, and behavior on site (via Google Analytics)

We do not knowingly collect data from children under 13 years of age.

3. How We Use Your Information

Your data may be used to:

  • Respond to inquiries and provide estimates

  • Deliver SMS updates (with opt-in consent)

  • Improve our website performance and user experience

  • Send follow-up communications and service updates

  • Analyze site traffic and marketing effectiveness

We do not sell or rent your personal information to third parties.

4. SMS Consent and Mobile Privacy

By submitting your phone number through our website, you consent to receive SMS communications from Austin Historical. These messages may include scheduling updates, service confirmations, or promotional information.

  • Message and data rates may apply

  • You can opt-out at any time by replying STOP

  • Your number will never be sold or shared with third parties for marketing purposes

5. Cookies and Tracking

We use cookies and similar tracking technologies (e.g., Google Analytics, Meta Pixel) to enhance user experience, understand website traffic, and improve marketing efforts.

You can control cookies via your browser settings or opt out of third-party cookies using tools like NAI or YourAdChoices.

6. Data Retention and Storage

We store customer information securely using tools such as Google Workspace (Docs, Sheets) with access controls and encryption. We retain submitted data for up to 7 years, or as required by law or internal business practices.

7. Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (where applicable)

  • Opt out of SMS or marketing communications at any time

To exercise your rights, email us at: info@austinhistorical.com

8. Third-Party Links and Services

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe a child has submitted personal data, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects the latest version. Updates will be posted on this page.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Consent

By using our site or providing your personal information, you consent to this Privacy Policy and agree to its terms.